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We recommend booking 2-4 weeks in advance for smaller events and 1-3 months for weddings or large events, especially during peak season (May-October). However, we can often accommodate last-minute requests.

Our standard rental period is 5 days, giving you flexibility for setup before your event and teardown afterward. Delivery and setup are conducted professionally by our team with white-glove service. Need more time? Extensions are available upon request.

Yes! We offer white-glove delivery, setup, and pickup services throughout San Diego County, Los Angeles County, and the Palm Springs area. Delivery fees vary based on location and order size. Self-pickup is also available for select items.

Cancellations made 14+ days before your event receive a full refund minus a small processing fee. Cancellations within 14 days may be subject to partial charges. We understand plans change - contact us to discuss your situation.

Yes, we require a 50% deposit to secure your reservation, with the balance due before delivery. For larger orders, we can discuss payment plans.

Normal wear and tear is expected. However, significant damage or loss may result in repair or replacement charges. We recommend discussing damage waiver options when booking.

Yes, customer pickup is available for select items. Please note that pickup rentals have a standard 24-hour rental period. Need more time? Discounted extensions are available upon request.

We offer three curated cocktail hour tiers:

• Classic: 12 cocktail tables with premium linens, soft ambient lighting, defined bar & beverage zones, and guest flow planning
• Elevated: 16 cocktail tables with upgraded linens, 2 curated lounge vignettes, focused accent lighting, photo-moment styling zones, and bar front illumination
• Signature: 20 cocktail tables with specialty linens, 3-4 designer lounge environments, architectural lighting design, dedicated feature zones, and spatial reveal choreography

Classic provides essential cocktail hour elements for a polished experience - perfect for events focused on conversation and mingling.

Elevated adds curated lounge areas and enhanced lighting for a more designed atmosphere with photo opportunities.

Signature creates a fully immersive environment with multiple designer lounges, architectural lighting, and choreographed spatial reveals - ideal for making a statement.

Our Signature Environments include cocktail hour experiences:

• Grand Celebration (200 guests): Classic Cocktail Hour Experience included
• Estate Affair (250 guests): Elevated Cocktail Hour Experience included

The Elegant Reception environment does not include a cocktail hour experience, but any tier can be added as an enhancement.

Absolutely! You can upgrade to any higher tier:

• Classic to Elevated
• Classic to Signature
• Elevated to Signature

Contact us for upgrade pricing based on your package and guest count.

We recommend approximately 1 cocktail table per 12-15 guests for a comfortable mingling atmosphere. Our cocktail hour tiers are designed with this ratio in mind:

• Classic (12 tables): Ideal for 150-180 guests
• Elevated (16 tables): Ideal for 190-240 guests
• Signature (20 tables): Ideal for 250+ guests

We can customize table quantities based on your venue and flow preferences.

Designer Lounge Environments are fully styled seating vignettes that create intimate conversation areas within your cocktail space. Each lounge includes:

• Curated furniture groupings (sofas, chairs, ottomans)
• Accent tables and styling elements
• Coordinated textiles and pillows
• Integrated lighting design

The Elevated tier includes 2 lounge vignettes, while Signature includes 3-4 fully designed environments for maximum impact.

Yes! Our Optional Enhancements include:

• Premium Bar Display: Elevated front bar presentation with styling and lighting
• Back Bar Setup: Professional shelving and display for bottles and glassware
• Champagne Feature Station: Dedicated champagne service area with tower display and specialty lighting

These can be added to any package or cocktail hour tier.